Information Lifecycle Governance Technical Specialist
Susan Whitmire, CRM, FAI, CIP, is an Information Lifecycle Governance Technical Specialist at IBM. She has 30+ years as a RIM practitioner, mostly in insurance with Unum and BCBS of Tennessee. Her experience includes RIM program development/implementation, delivering electronic records management and email management solutions, and legal hold/eDiscovery program development. Susan earned her CRM designation in 1995 and inducted into the ARMA International Company of Fellows in 2009 as Fellow #42.